Stage 3: Systematic

Elective: Basic skills widespread, optional school learning.

Stage 2: Opportunistic

Transactional: Moderate use, gaps in access.

Stage 2: Opportunistic

Tolerant: Tech as last resort.

Stage 1: Basic

Restricted: Tech not for citizen-govt interaction, voice exclusion.

Stage 2: Opportunistic

Inaccessible: Basic quality, selective coverage.

Stage 2: Opportunistic

Restricted: Lower tech access, systemic barriers.

Stage 1: Basic

Reactive: No strategy, no senior support, isolated projects.

Stage 2: Opportunistic

Outsourcing: Few skills, external help, partial strategy.

Stage 4: Differentiating

Integrated digitalization: Centralized, redesigned, data-centric.

Stage 3: Systematic

Transparent: Regular info sharing, some stakeholder input.

Stage 1: Basic

No recognition: No data protection, access barriers.

Stage 1: Basic

No recognition: Tech not policy consideration.

Stage 1: Basic

No recognition: No IP law, static taxation, telecom monopoly.

Stage 1: Basic

No recognition: No cyber crime law, unprotected infrastructure.

Stage 4: Differentiating

Promotion: Functional watchdog, diverse licenses.

Stage 3: Systematic

Regulated: Focus on political rights.

Stage 1: Basic

Adverse: Limited tech adoption, unfavorable conditions.

Stage 1: Basic

Stagnant: Limited graduates, outdated curriculum, lack of engagement.

Stage 1: Basic

Unaware: Lack of awareness about ethical standards in digital services.

Stage 4: Differentiating

Differentiating: Decoupled payments, digital wallets.

Stage 3: Systematic

Digitalized: Machine-readable records, workflows set.

Stage 4: Differentiating

Accessible: Governance, data use, decision-making.