Stage 2: Opportunistic

Private: Basic skills, some schools, company training.

Stage 2: Opportunistic

Transactional: Moderate use, gaps in access.

Stage 1: Basic

Resistant: Low tech adoption, change incentives lacking.

Stage 1: Basic

Restricted: Tech not for citizen-govt interaction, voice exclusion.

Stage 2: Opportunistic

Inaccessible: Basic quality, selective coverage.

Stage 3: Systematic

Limited: Consistently lower access, ignored differentiation.

Stage 3: Systematic

Formal: Underdeveloped plan, moderate priority.

Stage 2: Opportunistic

Outsourcing: Few skills, external help, partial strategy.

Stage 1: Basic

Paper-based: No online services, in-person only.

Stage 4: Differentiating

Participatory: Info sharing, broad input, partial KPIs.

Stage 5: Transformational

Dynamic Legal Framework: Enforced tailored regulation, FOI used, accessible government data.

Stage 1: Basic

No recognition: Tech not policy consideration.

Stage 2: Opportunistic

Regulate & forget: Outdated IP law, some competition.

Stage 4: Differentiating

Promotion: Budget support, growing practice.

Stage 4: Differentiating

Promotion: Functional watchdog, diverse licenses.

Stage 4: Differentiating

Resourced: Legal resources, intl. standards.

Stage 1: Basic

Adverse: Limited tech adoption, unfavorable conditions.

Stage 1: Basic

Emerging: Primarily physical access to financial services.

Stage 1: Basic

Stagnant: Limited graduates, outdated curriculum, lack of engagement.

Stage 1: Basic

Unaware: Lack of awareness about ethical standards in digital services.

Stage 1: Basic

Traditional: Cash, checks dominate, rare digital payments.

Stage 2: Opportunistic

Digitized: Records digital, separate institutions.

Stage 3: Systematic

Online: Central data, info systems, infrastructure.